Hi, I’m Gosia

I’m an E-commerce Operations expert with passion for Tech Innovation and accessibility, and I believe that exceptional digital experiences happen at the intersection of human empathy and technical excellence. I help brands scale their operations by improving digital experiences, developing innovative capabilities and driving efficiency. My work is guided by three core principles:

User-centered approach that puts people first.

Data-informed decisions that drive measurable impact.

Collaborative processes that bring diverse perspectives together.

My mission is to create solutions that not only solve problems but also delight and inspire.

Open to consultancy, freelance projects and opportunities from September 2025.

  • “Gosia distills complexity into actionable paths and balances big-picture strategy with human insight.”

    Dalia Al Hashmi, E-Commerce Operations Manager

  • "She goes beyond the day job, not just delivering but developing new, revenue-generating ideas."

    Richard Nicoll, Strategist and Creative Consultant

  • “Her curiosity is infectious. She dives in with passion and perspective.”

    Xolisa Mapatwana, Tech Program Lead

  • “Gosia is both relentless and grounded. She combines deep expertise with a pragmatic approach.”

    Marina Sokyrko, Group Account Director

With a background in Cross-Cultural Psychology, I bring a human-centric perspective to over a decade of experience in digital and e-commerce.

I have worked across Europe, Asia, and the Middle East, continuously driven by a passion for innovation, accessibility, and inclusion in tech.

My mission is to build solutions that not only drive business growth but also create a more inclusive and thoughtful online world for everyone.

I’m a strategic thinker and creative problem solver with a passion for meaningful impact. Over the years, I’ve honed my ability to zoom out and connect the dots between ideas, projects, and trends, enabling me to craft solutions that are both visionary and practical.

Organised and detail-oriented, I excel at bringing order to complexity, whether that means designing efficient processes, managing multiple projects, or prioritising to deliver on time without compromising quality. My approach combines a deep respect for people with a commitment to fostering healthy, supportive team environments where everyone feels empowered to contribute and grow.

Driven by growth, I continuously seek opportunities to learn and adapt. Whether navigating career transitions, leading diverse teams, or diving into new fields, I bring resilience, curiosity, and a people-first attitude to everything I do.

If you’re looking for someone who can bridge strategic vision with hands-on execution while inspiring collaboration and innovation, let’s connect.

A woman with dark hair, wearing a patterned dress, black tights, and black ankle boots, sitting on the sidewalk, smiling and looking up.